How Setup Works
From Meta Business Manager to your first message — six steps, handled for you.
We reply within 2 business hours. Monday to Saturday, 09:30–19:00 IST.
Onboarding Steps
Meta Business Manager setup
We create or connect your Meta Business Manager account and WhatsApp Business Account (WABA) — the container Meta uses to track your business identity.
Business verification
Documents are reviewed and submitted for Meta's business verification. See our verification guide for what's required and common rejection causes.
Number registration
Your business phone number is registered to the API. It must not be active on the regular WhatsApp or WhatsApp Business consumer app.
Message template approval
Outbound message templates (order confirmations, OTPs, reminders) are drafted and submitted for Meta's template approval before you can send them.
CRM / website integration
The API is connected to your CRM, helpdesk, or website via webhooks, so messages flow into tools your team already uses.
Go live
Test messages are sent and verified end-to-end before your number starts handling real customer traffic.
What We Need From You
- Business registration and GST documents for verification.
- A phone number not currently active on the WhatsApp consumer app.
- Access (or a technical contact) to your CRM or website, for integration.
- Sample message content for the templates you want approved first.
Start your setup
Send us these details on WhatsApp and we'll tell you what's next and how long it will take.
Frequently Asked Questions
Questions about your onboarding?
Tell us where you are in the process and we'll pick up from there.